Privacy · Effective 31 July 2026
Your privacy on BuzzChat
A plain-language account of the data behind anonymous chat, profiles, matching, safety, analytics and account deletion.
- No real name required
- No precise location
- Delete in the app
You can request deletion in the app, or by email if you cannot sign in.
Plain-language summary
The important part first
BuzzChat can be used with a generated identity. You do not have to provide a real name, phone number or profile photograph. A Google account or email address is optional and is used when you choose to claim and recover an account.
Chats, posts, comments and uploaded media pass through BuzzChat systems. They are not end-to-end encrypted. Automated safety systems and authorised moderators may process content to detect abuse, investigate reports and enforce the rules.
BuzzChat does not request precise device location. The service stores an IP address and may infer an approximate country from it for security, matching and aggregate service insights.
The Android app currently does not load BuzzChat web-ad placements. The browser version may show Google AdSense advertising and is also covered by this policy.
Plain-language summary
Delete your BuzzChat account and associated data
In the Android or web app, open Profile, then Account, then Delete account. Or follow the dedicated account deletion page. This immediately removes access, hides the public profile, hides the user's posts and videos, and removes the Firebase authentication account. The same email or Google identity can then be used again.
If you cannot access the app, email [email protected] with the subject "BuzzChat account deletion request". Include the nickname or username, the email used to claim the account if any, and enough information to verify that the account belongs to you. You do not need to reinstall or open the app to make this request.
An account deletion request covers the account and data associated with it. BuzzChat may retain limited information only when reasonably necessary for security, fraud prevention, abuse investigations, legal compliance or resolving disputes. This can include relevant messages or media, reports, moderation decisions, account identifiers and audit events. Retained information is restricted from normal product use and is not used to restore the deleted public account.
You can also ask to delete specific content without deleting the whole account, or request access to, correction of, or a copy of account data. Support will explain any data that cannot be deleted and the reason it must be retained.
Data BuzzChat collects
Some data is required to run the service. Profile details, matching preferences, media uploads and account claiming are optional.
| Category | Examples | Why it is used |
|---|---|---|
| Identity and account | Firebase user ID, generated nickname and username, optional email or Google identity, authentication provider and verification status. | Authentication, account recovery, security and keeping one identity across devices. |
| Profile and matching | Avatar, bio, age range, gender, sexual orientation, selected country, interests, matching filters, visibility settings and World Mode position. | Profiles, Smart Match, privacy controls, personalisation and optional aggregate insights. |
| Messages and content | Anonymous chats, direct messages, Hive chat, posts, comments, reactions, polls, feedback, reports, images, videos and optional voice notes. | Delivering conversations and community features, media hosting, moderation and report review. |
| Social and activity | Friends, blocks, Hive memberships and roles, searches, likes, saved posts, points, level, streaks, reputation, gifts and feature interactions. | Running the social graph, progress, recommendations, rate limits and product analytics. |
| Safety records | Reports, content snapshots, moderation decisions, warnings, restrictions, bans, appeals and account events. | User safety, abuse prevention, appeals, repeat-offender controls and legal compliance. |
| Device and diagnostics | IP address, IP-derived country, browser or device type, user agent, Firebase and app identifiers, push token, app interactions and performance measurements. | Security, App Check, notifications, service reliability, analytics and diagnosing problems. |
BuzzChat does not request Android precise or approximate location permission. Country can be selected by you or inferred at country level from the network address used to connect.
Plain-language summary
How the data is used
BuzzChat uses data to create and secure an anonymous or claimed account, deliver messages and media, operate profiles, Hives, posts, friends, matching, World Mode, notifications and progress features.
Data is also used to prevent spam and fraud, moderate content, investigate reports, enforce restrictions, protect users, maintain service integrity and comply with lawful requests.
Firebase Analytics events and web performance measurements help understand feature use, reliability and loading performance. BuzzChat does not use private message text to build advertising profiles.
Where applicable law requires a legal basis, processing is based on providing the service you request, BuzzChat's legitimate interests in safety and reliable operation, your consent for optional features, or a legal obligation.
What it gives you
Who receives data
BuzzChat limits access to what is needed for the feature, safety task or service being provided.
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01
Google and Firebase
Firebase provides authentication, App Check, Analytics and Cloud Messaging. reCAPTCHA Enterprise helps verify genuine app traffic. The web service may also use Google AdSense.
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02
Media infrastructure
Bunny.net stores and delivers uploaded media, including images, videos and voice notes. Hosting and database providers process service data on BuzzChat's behalf.
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03
Safety processing
OpenAI services may process text or media submitted for automated moderation. Authorised BuzzChat moderators may review reported or flagged material.
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04
Other BuzzChat users
People receive content you intentionally publish or send to them. Public profile fields, posts and activity are visible according to your settings and the feature used.
Plain-language summary
What other people can see
Depending on the feature and your settings, other users may see a nickname, username, avatar, bio, country flag, interests, online status, level, vibe reputation, posts, comments, reactions, Hive membership and World Mode presence.
Private chat content is delivered to its participants. It may also be available to authorised moderation staff when reported, flagged by safety systems or needed to investigate abuse.
Do not share information in a profile, post or conversation that you do not want another person to receive. A private identity reduces public exposure, but it does not make a message unreadable to its recipient or to BuzzChat safety systems.
Retention and deletion
Retention depends on the feature, whether an account is active, and whether information is needed for safety or a legal obligation.
| Data | Typical retention | What happens |
|---|---|---|
| Hive live chat | About 3 days. | Older Hive live-chat messages are removed by a daily cleanup. |
| Activity buckets | About 65 days. | Coarse five-minute activity records are pruned after the retention window. |
| Realtime delivery log | About 30 days. | The delivery replay log is temporary. The underlying message or social record may remain separately. |
| Account and published content | While the account is active, then according to deletion and safety needs. | Account deletion hides the profile and stops showing the user's posts and videos immediately. |
| Reports and safety records | As long as reasonably needed for safety, fraud prevention, disputes or law. | Relevant content, media, account identifiers and moderation history may be retained after deletion. |
| Provider backups and logs | Until they roll off under operational and provider schedules. | Residual copies are protected and are not restored to normal product use. |
When no fixed period is stated, BuzzChat uses the purpose, report status, account status, legal requirements and security risk to decide when data is no longer needed.
What it gives you
Your controls
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01
Stay with a guest identity
Use BuzzChat without adding an email or Google identity. A generated service ID is still required for the app to function.
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02
Control optional profile data
Choose profile and matching fields, online visibility, non-friend messages and whether sensitive demographics may be used in aggregate insights.
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03
Choose notifications
Android push permission is optional and can be changed in device settings. BuzzChat removes the known device token when you sign out.
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04
Use your privacy rights
Depending on where you live, you may request access, correction, deletion, restriction, objection or portability through support.
Plain-language summary
Security, international processing and age
BuzzChat uses encrypted HTTPS and WSS connections, access controls, Firebase authentication, App Check and operational safeguards. No online service can promise absolute security.
Service providers may process data in countries other than your own. Where required, BuzzChat relies on appropriate contractual or legal transfer safeguards.
BuzzChat is intended for adults aged 18 and over. If you believe a minor has provided data, contact [email protected] so the account and relevant safety information can be reviewed.
Important note
Questions or privacy requests
BuzzChat is the service named in this notice. This policy covers buzzchat.app, the BuzzChat web app and the BuzzChat Android app, package app.buzzchat.play. It was last reviewed on 31 July 2026. Contact [email protected] with privacy questions or requests. Material policy changes will be posted here with a new effective date.
Contact support